FAQs

Visiting British Airways i360

Visitors can admire 360-degree views across Brighton, the South Downs and, on the clearest days, all the way to Beachy Head (17 miles east of British Airways i360) and the Isle of Wight (49 miles west).

Please check our opening hours for today’s flight times.

No problem. Please contact us and we will look to get you on the next available flight, subject to availability.

The flight lasts around 25 minutes, but you will need to arrive at least 20 minutes before your flight time to pass through security.

We have a gift shop, exhibition room and restaurant in our beachside building, should you wish to extend the experience.

Please call them on 03308 001 360 or visit their website here.

Please contact Magic Memories direct at bai360@magicmemories.com, with your flight time and details.

Resident Membership is available to purchase at the British Airways i360 Ticket Office. All applicants, including children, must be present when purchasing Resident Membership as a photograph needs to be taken on site. A £1 annual resident membership fee is payable on sign-up.

Resident Membership is available to people living in postcode areas BN1, BN2, BN3 and BN41. Students studying at either of Brighton and Hove’s two universities are also eligible.

Click here to find out more.

We welcome all feedback on your experience here at British Airways i360. Please contact us and we will ensure your message is passed on to the relevant department.

Yes, you can purchase tickets from our Ticket Office, which is in a reconstructed tollbooth next to the attraction, or from our shop at beach level. Please note we cannot guarantee availability on the day and we advise you to book ahead, particularly during weekends and school holidays.

Yes, we are currently operating as normal.

Yes, we’re open all year around except Christmas Day and a short period of planned annual maintenance, independent inspection and testing in January.

Yes! At the point of booking, we advise that you speak to us about any mobility issues. Disabled people are also welcome to book a ticket for their accompanying carer to travel with them for free.

Find out more about accessibility at British Airways i360 here.